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Use of ChatGPT to obtain health information in Australia, 2024: insights from a nationally representative survey

Description

Since the launch of ChatGPT in 2022, people have had easy access to a generative artificial intelligence (AI) application that can provide answers to most health‐related questions. Although ChatGPT could massively increase access to tailored health information, the risk of inaccurate information is also recognised, particularly with early ChatGPT versions, and its accuracy varies by task and topic. Generative AI tools could be a further problem for health services and clinicians, adding to the already large volume of medical misinformation. Discussions of the benefits and risks of the new technology for health equity, patient engagement, and safety need reliable information about who is using ChatGPT, and the types of health information they are seeking.

This MJA Research Letter shares more.


Details

Authors: Julie Ayre, Erin Cvejic and Kirsten J McCaffery

Article Type: Research Letter

Provided by


CPD Activity Details
Topic
Health Services Administration, Environment and Public Health, Information Science
CAPE Aspects
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Effective Year

Educational Activities (EA) - 0.30

Reviewing Performance (RP) - 0.0

Measuring Outcomes (MO) - 0.0

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*Medical Board of Australia’s (MBA)’s revised Registration Standard: Continuing professional development (the Standard)