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Culture plays an important role in how people communicate, collaborate, make decisions and perform, particularly in complex and demanding healthcare environments.

This two-hour online program, broken into nine bite-sized sections, takes a practical approach to understanding, measuring and improving culture within teams and organisations. For medical and healthcare professionals, developing a stronger understanding of culture can support better alignment, clearer communication, stronger collaboration and more consistent team performance.

You will explore how culture influences performance and examine proven models for building trust, accountability, psychological safety and shared purpose. These capabilities can be particularly valuable in healthcare, where professionals often work across different roles, disciplines and levels of responsibility while managing competing priorities and pressure.

Dr Conway draws on his experience working with executives and high-performing teams globally to provide practical frameworks and techniques that can be applied across professional environments. The program also provides tools to measure progress, maintain momentum and reinforce positive behaviours.

Develop a stronger foundation for culture and strengthen the conditions that enable healthcare teams and organisations to perform at their best.

Learning Outcomes

1. Understand their team’s culture and environment, and recognise how these influence performance and collaboration
2. Measure trust, psychological safety, accountability and culture effectively
3. Build alignment around purpose, goals, values and team culture principles
4. Foster collaboration, constructive conflict, open communication and positive workplace culture
5. Develop actionable strategies for sustained improvement in culture and team performance
6. Develop communication strategies and culture champion networks that help translate leadership strategy into everyday team behaviours
7. Create the foundations for a lasting culture code, manage integration risks and costs, and embed cultural expectations into leadership, HR systems, performance, recognition and ongoing organisational practice
8. Apply these capabilities to support stronger teamwork, communication and performance across healthcare and clinical environments.

Details

This is a self-paced online program of approximately three hours, delivered across nine bite-sized sections. The sections build progressively from understanding culture and its impact on performance through to practical approaches for strengthening and sustaining positive team culture. The program is designed around short learning segments, practical exercises and opportunities to consider how the concepts apply within your own professional environment.

Participants will explore frameworks for understanding culture, trust, psychological safety, accountability, alignment and collaboration, and will work through practical activities designed to help assess and strengthen team culture.

No prior knowledge is required. The program is suitable for medical and healthcare professionals, including those leading, supporting or working within clinical and non-clinical teams. It is also relevant to professionals seeking to strengthen the cultural conditions that support effective communication, collaboration, leadership and sustained performance across healthcare organisations.

A certificate of completion will be issued after the successful completion of the 20 question multiple-choice quiz which relates directly to the program's content.

Cost: Please refer to XVenture's website

Disclaimer: Please note, once you click 'Register now' you will be leaving the AMA’s CPD Home website and entering a third-party education provider’s website. If you choose to register for this learning, you will need to provide some of your personal information directly to the third-party education provider. If you have any queries about how third-party education providers use, disclose or store your personal information you should consult their privacy policy. Upon completion, your CPD activity record may take up to 4 weeks to be reflected on your CPD Home Dashboard.